Terms of Use

Welcome to Dehay Family ("Dehay Family", "the app", "the service"). If you do not agree to these Terms, you may not use the service.

Dehay Family is a private mobile app for families. You can create an account on your own. You will only see content from other families after you join a family group — for example through an invitation link — or after you create your own family tree and invite members. Family membership is based on your place in the family tree.

You must be at least 13 years old. You must provide accurate information when you register and confirm your email address before signing in. Your account is personal and must not be shared. You are responsible for your password and for all activity on your account. Notify us immediately at [email protected] if you believe your account has been compromised.

You agree not to post illegal, hateful, threatening, harassing, or sexually explicit content; infringe copyright or privacy; bypass security; scrape data; hack the service; or use Dehay Family for commercial advertising without written consent. We may remove content, suspend accounts during investigation, or permanently disable accounts that break these rules.

Family groups are managed by members with the admin role in that group. Content you share in a group is visible to active members of that group according to the visibility you choose. In the family tree you may add information about relatives who do not have their own account. Only add information you have the right to share, and respect the privacy of others.

You keep ownership of content you upload. By publishing content, you grant Dehay Family a non-exclusive licence to store, process, and display it to the family members you choose, solely to operate the service. The licence ends when you delete the content or your account.

Dehay Family may show labelled native ads from Google AdMob in the feed and D-hay for users aged 13 or over (marked "Ad"). Personalised ads are only for users aged 18 or over. Users aged 13 to 17 only see non-personalised ads. We may also show our own information posts or sponsor content. We may measure aggregated views and clicks so admins and sponsors can understand reach without exposing private family content. Gallery, chat and the family tree do not include Google ads.

You can report content or users that break these Terms. Reports are reviewed manually. Content may be hidden or removed, and accounts may be restricted where necessary.

You can request account deletion in Settings. Deletion has a 30-day grace period — if you sign in again within that period, you can cancel the deletion. After 30 days your personal data and content are permanently removed from our production systems. Some records may be kept longer only where required by law, security, or dispute handling.

We may temporarily suspend an account while investigating possible abuse, or permanently close accounts that repeatedly breach these Terms. For permanent closure we will normally notify you by email.

The app is provided "as is". We work to keep Dehay Family reliable, but the service may be interrupted, contain errors, or change over time. We may update features for security, legal, or product reasons. Material changes to these Terms will be announced in the app at least 14 days before they take effect.

Dehay Family is free for personal family use. We may introduce optional paid features in the future. Any paid feature will be clearly labelled before you purchase it.

These Terms are governed by the laws of Norway, without prejudice to mandatory consumer protection rules in your country of residence if you are located in the EU, EEA, UK, or another jurisdiction that grants you non-waivable rights.

Questions about these Terms: [email protected] or in-app support.